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Winkelwagen

Je winkelwagen is leeg

Shipping policy

 Shipping and Delivery Time:

  1. Processing Time: Orders are usually processed within 2 business days after payment is received, unless otherwise stated on the product page. Our business days are Monday through Friday.
  2. Delivery time Netherlands, Belgium, Spain, Italy, Ireland, Portugal: The delivery time to

    Netherlands, Belgium, Spain, Italy, Ireland, Portugal is 4 to 6 business days.

Netherlands, Belgium, Spain, Italy, Ireland, Portugal: The total delivery time is 5 to 8 business days.

Shipping Method:

  1. We ship all orders with DHL, our standard and only shipping partner for both Netherlands, Belgium, Spain, Italy, Ireland, Portugal.

Free Shipping:

  1. We offer free shipping on all orders within Netherlands, Belgium, Spain, Italy, Ireland, Portugal.

International Shipping:

  1. We only ship to the Netherlands, Belgium, Spain, Italy, Ireland, Portugal.

Order Tracking:

  1. Tracking: Your order has been shipped; you will receive an email with a DHL tracking number and instructions to track your order's progress.

Product Not Received:

  1. If you have not received your order within the indicated shipping time, please contact us immediately via support@lumoira.co. We will investigate the issue and provide an appropriate solution.

Return policy:

  1. Period: We accept returns within 30 days of receiving the order.
  2. Conditions: Returned products must be unused and in the original packaging. Damage to used items is not eligible for return.
  3. Contact: Contact us before returning a product. We provide instructions and the required return shipping.

Damaged or Defective Products:

  1. Report: Please report any damage or defects within 30 days of receipt. We only offer free replacement.

Contact details: